{"Limit":1,"Offset":0,"TotalResults":15,"Locale":"en_US","Results":[{"Id":"1222561569","CID":"9fc8fb74-1897-5a7d-9c38-be5447ef5b53","SourceClient":"sony-global","Badges":{"verifiedPurchaser":{"ContentType":"REVIEW","Id":"verifiedPurchaser","BadgeType":"Custom"}},"BadgesOrder":["verifiedPurchaser"],"LastModeratedTime":"2026-06-25T18:17:46.000+00:00","LastModificationTime":"2026-06-25T18:17:46.000+00:00","ProductId":"ilme-fx2","OriginalProductName":"FX2 Cinema Line Full-frame camera","CampaignId":"BV_PIE_SU2020","ContextDataValuesOrder":["DomainExpertise_8"],"ClientResponses":[{"Department":"Sony UK","Response":"Hi,\n\nThank you for your feedback.\n\nWe\u2019re sorry to hear that the video functionality of your ILME-FX2 didn't meet your expectations. This is certainly not the experience we aim to provide, as we continuously strive to deliver the best possible quality.\n\nWe appreciate your feedback. Hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration.\n\nTo switch between PAL and NTSC, please follow the instructions here: https://cutt.ly/zt4VKzaM\n\nIf you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser)\n\nIsmail @Sony Support UK","ResponseSource":"mc-api","Name":"","Date":"2026-06-23T16:55:10.000+00:00","SourceClientName":"Sony"}],"AuthorId":"F04D8BFA1217C2EFE3F7C1B2E5E7DF73903CBA10","ContentLocale":"en_IE","IsFeatured":false,"TotalInappropriateFeedbackCount":0,"TotalClientResponseCount":1,"TotalCommentCount":0,"Rating":1,"SecondaryRatingsOrder":["Design","EaseOfUse","SoundQuality1","PictureQuality"],"IsRatingsOnly":false,"TotalFeedbackCount":0,"TotalNegativeFeedbackCount":0,"TotalPositiveFeedbackCount":0,"ModerationStatus":"APPROVED","SubmissionId":"r212872-en_17824103tYoRSaNP3X","SubmissionTime":"2026-06-25T17:59:00.000+00:00","ReviewText":"On paper this appeared to be the perfect camera for me. I mostly take stills but also work for a production company that uses all Sony cameras. So being able to easily match colour with those cameras was a bonus. However the video functionality is just not up to the standard of a professional product. The FX2 cannot switch between PAL and NTSC and is locked to one or the other, so is useless to most professionals who have to provide different standards to different clients.\n\nThe response from Sony below is out of date. Sony purposefully removed the ability to change between PAL and NTSC frame rates in a subsequent firmware update. (Although their website and marketing material still says it can do both) Even the most basic consumer cameras and all cameras from competing manufacturers can switch between standards, so as much as I like this camera I am returning it and the lenses I bought with it to buy another brand. I imagine the company I work for will no longer be buying Sony cameras if Sony are prepared to render it useless to us with firmware \"updates\".","Title":"Not a professional product.","UserNickname":"Cogy99","ContextDataValues":{"DomainExpertise_8":{"Value":"Advanced","Id":"DomainExpertise_8"}},"SecondaryRatings":{"SoundQuality1":{"Value":4,"Id":"SoundQuality1","Label":null,"ValueRange":5,"MinLabel":null,"MaxLabel":null,"ValueLabel":null,"DisplayType":"NORMAL"},"EaseOfUse":{"Value":3,"Id":"EaseOfUse","Label":null,"ValueRange":5,"MinLabel":null,"MaxLabel":null,"ValueLabel":null,"DisplayType":"NORMAL"},"Design":{"Value":1,"Id":"Design","Label":null,"ValueRange":5,"MinLabel":null,"MaxLabel":null,"ValueLabel":null,"DisplayType":"NORMAL"},"PictureQuality":{"Value":4,"Id":"PictureQuality","Label":null,"ValueRange":5,"MinLabel":null,"MaxLabel":null,"ValueLabel":null,"DisplayType":"NORMAL"}},"AdditionalFields":{"DateOfUserExperience":{"Value":"2026-06-25","Id":"DateOfUserExperience"}},"AdditionalFieldsOrder":["DateOfUserExperience"],"IsSyndicated":false,"CommentIds":[],"RatingRange":5,"Pros":null,"InappropriateFeedbackList":[],"TagDimensions":{},"Photos":[],"IsRecommended":null,"Helpfulness":null,"Cons":null,"Videos":[],"UserLocation":null,"TagDimensionsOrder":[],"ProductRecommendationIds":[]}],"Includes":{},"HasErrors":false,"Errors":[]}